Frequently Asked Questions
Where can I get support?
If you have any questions or issues with your purchase please do not hesitate to contact us. Create a support ticket on our discord here
How long will my order take to complete?
When you Purchase a package on our webstore, please give us 30 minutes to process your order. If for whatever reason you do not receive your package(s), please contact us.
If I purchase something, am I entitled to a refund?
By purchasing a package on our webstore, you are agreeing to our no-refund policy. All purchases are final, please be aware of what you are buying beforehand. Do NOT make a purchase without parental permission because you will be blacklisted for doing so.
We are not affiliated with Minecraft, Mojang AB
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